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Jobs at Innovative healthcare delivery

Healthcare Program Manager

Location: Las Vegas, NV

Department: Innovative Healthcare Delivery

Type: Full Time

Min. Experience: Manager/Supervisor

Healthcare Program Manager


Full-Time Program Manager Job:

The Program Manager is dedicated to understanding our exclusive culture and business processes to meet the needs of our patients and clients. Our Program Manager will represent Innovative Healthcare Delivery by managing the client relationship and working closely with internal staff to provide exceptional service for our patients. This person will have the highest sense of urgency, exemplary interpersonal skills, and will thrive in a fast-paced, results-oriented environment.


Who we are: 

We ENGAGE, EDUCATE and EMPOWER patients in their healthcare decisions and follow up care.  Our mission at Innovative Healthcare Delivery (IHD) is to understand each patient’s individualized needs and to advocate on their behalf to ensure their pathway to recovery is free and clear of any obstacles.  

We are looking for team members who are: 

  • Self-motivated and exceptionally organized 
  • Determined to create outstanding experiences for our patients and clients
  • Outside the box thinkers
  • Career oriented with unprecedented reliability and excellent attendance
  • Passion for wanting to make a positive impact on our patients and clients


Program Manager Responsibilities: 

  • Directly supervises 15-20 employees by planning, assigning and directing work
  • Partner with Innovative Healthcare Delivery’s recruiting team to manage and fill open positions with highly qualified candidates
  • Maintain strong relationships and communicate changes in client needs and requirements including credentialing processes
  • Train new employees on our proprietary system, industry standards and work flow processes
  • Respond to inquiries and concerns promptly and graciously, with a client-centered mentality and appropriate discretion, as needed
  • Manage the appraisal and performance of employees
  • Promote a healthy and positive work environment by rewarding employees
  • Coach, counsel and discipline employees when needed
  • Communicate issues or client process changes to staff and senior management as needed
  • Demonstrate meticulous accuracy and the highest caliber of work

Program Manager Required Qualifications:

  • Bachelor’s degree preferred, not required
  • 5+ years of experience in a healthcare management role
  • Exceptional written and verbal communication skills, as well as exemplary interpersonal relations
  • Excellent problem solving, critical thinking, and organizational skills

What We Offer:

  • Competitive wages
  • 50% Employer Contribution to Medical Plans for Employee
  • Dental and Vision Insurance
  • NO COST, Employer paid Life Policy for Employees
  • 401K plan with up to 4% Employer match
  • Generous PTO schedule
  • Fun working environment
  • Central location

Compensation: DOE

Innovative Healthcare Delivery is an Equal Opportunity Employer (EEO) and welcomes all to apply.

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